Truecaller brings name recording and transcription to India


Caller ID firm Truecaller has launched its name recording and transcription for paid customers in India, the corporate’s largest market. The recording characteristic will probably be out there for premium customers on Android and iOS, with assist for English and Hindi transcriptions.

In June 2023, the corporate introduces name recording for premium customers in the USA, and now it’s extending this characteristic to India. The primary distinction is that resulting from laws, in the USA, receivers hear a beep when a person begins recording. This is not going to be the case in India.

Should you’re utilizing Truecaller on Android, the app’s dialer will show a devoted document button. For different dialers, Truecaller will show a floating document button.

Truecaller call recording on Android

Picture credit: Actual caller

On iOS, the method is a bit of totally different resulting from Apple’s CallKit restrictions. If you wish to document incoming or outgoing calls, you’ll need to go to the Truecaller app after initiating the decision and faucet on the “Document Name” characteristic situated within the search tab. The app calls one other recording line, then you’ll have to manually merge the calls to begin recording.

Truecaller recording feature for iPhone

Picture credit: Actual caller

As soon as the decision ends, the app processes the audio and sends a notification when the transcription is prepared. On iOS, recordings are saved regionally, with an choice to retailer them in iCloud.

Truecaller acquired a couple of troublesome quarters. In response to its fourth quarter 2023 outcomes, the corporate had income of $41.14 million, down 4% year-on-year. The corporate’s annual income for 2023 was $167.34 million, down 2% year-on-year. Thanks to those outcomes, Truecaller shares have fallen greater than 15% 12 months so far.

The constructive is that the variety of month-to-month energetic customers elevated by 11% to 374 million and the variety of every day energetic customers elevated by 12% to 305 million. The person base in India accounts for over 70% of each. Though decrease promoting income contributed to the general income decline, the corporate’s person income elevated by greater than 20% within the fourth quarter.

Truecaller hopes that clients will probably be inspired to buy the premium plan, which begins at ₹79 ($0.95) monthly or ₹529 per 12 months ($6.38), with options similar to name recording.

Final week, the Telecom Regulatory Authority of India (TRAI) issued suggestions for a caller ID service known as Caller Title Presentation (CNAP) over mobile networks. Truecaller mentioned he does not view the service as aggressive.

In a word to buyers, brokerage agency Numis not too long ago famous that Truecaller could not see fast enchancment within the Indian promoting market. He mentioned the corporate was specializing in rising subscription income.

We imagine Truecaller has began spending extra to extend subscribers primarily in the USA and to ad-supported customers, primarily in sure Latin American and Latin American markets. Africa,” Numis mentioned within the word.

“Truecaller’s knowledge and iOS merchandise at the moment are completely tailor-made to the wants of the USA. subscribers properly; Costs in the USA are excessive and a bigger portion of the American inhabitants that, to illustrate, the one in India is used to paying month-to-month for providers. Extra expense to speed up the expansion of the variety of advertising-supported customers in a market doesn’t exceed earnings earned there.


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