Google CEO Sundar Pichai calls out ‘completely unacceptable’ errors in Gemini AI app


Google CEO Sundar Pichai on Tuesday called out “completely unacceptable” errors in his Gemini AI app, after gaffes such as images of ethnically diverse World War II Nazi troops forced him to prevent users to create photos of people. The controversy emerged weeks after Google’s high-profile rebranding of its ChatGPT-style AI to “Gemini,” giving the app unprecedented prominence in its products as it competes with OpenAI and its backer of Microsoft funds.

Social media users mocked and criticized Google for historically inaccurate images generated by Gemini, such as those of U.S. senators from the 1800s, which were ethnically diverse and included women.

“I would like to address recent issues related to problematic text and image responses in the Gemini app,” Pichai wrote in a letter to staff, published by the Semafor news site.

We are now on WhatsApp. Click on join.

“I know some of his responses offended our users and showed bias. To be clear, this is completely unacceptable and we were wrong.”

A Google spokesperson confirmed to AFP that the letter was authentic.

Pichai said Google teams were working “around the clock” to resolve these issues, but did not say when the image generation feature would be available again.

“No AI is perfect, especially at this emerging stage of the industry’s development, but we know the bar is high for us and we will maintain it for as long as necessary,” he wrote.

Tech companies see generative AI models as the next big thing in computing and are racing to integrate them into everything from Internet search to customer support automation to music and art creation .

But AI models, and not just Google’s, have long been criticized for perpetuating racial and gender bias in their results.

Google said last week that Gemini’s problematic responses were the result of the company’s efforts to eliminate such biases.

Gemini was calibrated to show diverse people, but failed to adjust prompts where that shouldn’t have been the case, also becoming overly cautious with some otherwise innocuous requests, Google’s Prabhakar Raghavan wrote in an article in blog.

“These two things led the model to overcompensate in some cases and be too conservative in others, leading to embarrassing and false images,” he said.

Many concerns about AI have arisen since the explosive success of ChatGPT.

Experts and governments have warned that AI also carries the risk of major economic upheaval, including job losses, and industrial-scale disinformation that can manipulate elections and incite violence.

One more thing ! HT Tech is now on WhatsApp channels! Follow us there to never miss any updates from the tech world. ‎To follow the HT Tech channel on WhatsApp, click on here join now!


Leave a Comment

Your email address will not be published. Required fields are marked *